Shipping policy

Shipping Policy

BUFFALO TRANSFERS

Last updated: March 2026

At BUFFALO TRANSFERS, we are committed to producing and delivering high-quality custom transfers as quickly and efficiently as possible. Please review the shipping policy below to understand our production, processing, and delivery procedures.

Order Processing Time

All BUFFALO TRANSFERS products are custom printed to order. Production begins shortly after your order is placed and payment has been successfully completed.

Typical production times:

  • DTF Transfers & Gang Sheets: 1–3 business days
  • UV DTF Transfers: 2–4 business days
  • Large or bulk orders: May require additional production time

Orders placed on weekends, holidays, or outside normal business hours will begin processing on the next business day.

Selecting Print Now, Rush Processing, or Priority Production, when available, may help move your order through production faster. However, priority production does not guarantee a specific delivery date unless clearly stated at checkout.

Shipping Time Estimates

Shipping times depend on your location, the shipping carrier, and the shipping service selected at checkout.

Typical delivery estimates after shipment:

  • United States: 1–3 business days
  • International Orders: 2–10 business days

These delivery times are estimates only. Actual delivery may vary due to carrier delays, weather conditions, customs processing, seasonal volume, or other circumstances outside our control.

Shipping Carriers

We work with trusted shipping carriers to provide reliable delivery options.

Common carriers may include:

  • UPS
  • FedEx
  • USPS
  • DHL for select international shipments

The available shipping carriers and services may vary depending on your location and the options displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking number to monitor the delivery status of your package through the carrier’s website.

Please allow some time for tracking information to update after the shipping label has been created.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

BUFFALO TRANSFERS is not responsible for orders shipped to an incorrect, incomplete, or outdated address provided by the customer.

If you notice an error in your shipping address, please contact us immediately after placing your order. We will do our best to update the address before shipment, but address changes are not guaranteed once an order has entered production or been shipped.

If an order is returned due to an incorrect address, failed delivery attempt, or customer refusal, additional shipping fees may apply to reship the package.

Lost or Delayed Packages

Once a package has been handed over to the shipping carrier, BUFFALO TRANSFERS is not responsible for delays caused by:

  • Shipping carrier delays
  • Weather conditions
  • Customs delays
  • High seasonal shipping volume
  • Incorrect or incomplete shipping addresses
  • Missed delivery attempts

If your package appears to be lost in transit, please contact us. We will assist you in working with the carrier and opening a claim when applicable.

Carrier investigations may take additional time, and resolutions are subject to the carrier’s policies and procedures.

Damaged Packages

If your order arrives damaged during shipping, please contact us within 48 hours of delivery.

Please include the following information:

  • Your order number
  • Clear photos of the damaged packaging
  • Clear photos or videos of the damaged products
  • A brief description of the issue

We will review the situation and determine the best available resolution, which may include a replacement, store credit, or assistance with a carrier claim, depending on the circumstances.

International Shipping

For international orders, customers are responsible for any customs duties, taxes, import fees, brokerage fees, or other charges required by the destination country.

These charges are determined by the destination country and are not controlled by BUFFALO TRANSFERS.

International shipping delays may occur due to customs inspections, import processing, local delivery services, or other factors outside our control.

Shipping Fees

Shipping fees are calculated and displayed at checkout based on the shipping method, destination, package size, package weight, and current carrier rates.

Shipping fees are generally non-refundable unless the issue was caused by an error on our part.

Contact Us

If you have any questions regarding shipping or need help with your order, please contact our support team.

BUFFALO TRANSFERS
Email: info@buffalotransfers.com
Website: https://buffalotransfers.com