Contact information
Contact Information
BUFFALO TRANSFERS
We’re here to help. If you have any questions about your order, artwork, production, products, or shipping, our support team is ready to assist you.
Our goal is to provide fast support, clear communication, and reliable service for every customer.
Customer Support
Email: info@buffalotransfers.com
For all inquiries related to orders, artwork files, product questions, shipping, returns, or general support, please contact us by email.
Our support team typically responds within 24 business hours. Response times may be longer during weekends, holidays, or high-volume periods.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Orders can be placed 24/7 through our website.
Orders placed outside business hours, on weekends, or on holidays will be reviewed on the next business day.
Website
Visit our website to place orders, upload artwork, use our gang sheet builder, and view product information:
Order Support
For faster assistance, please include the following information when contacting us:
- Your order number
- The email address used to place the order
- A short description of your request or issue
- Any relevant photos, videos, artwork files, or screenshots
Providing these details helps our team review your request and resolve the issue as quickly as possible.
Artwork & File Assistance
If you need help with artwork files, sizing, transparency, resolution, or upload issues, please send your order number and the related artwork file when contacting us.
Please note that we print customer-submitted files as uploaded unless a separate artwork service or correction request has been confirmed.
Wholesale & Business Inquiries
For bulk orders, wholesale pricing, partnerships, or business opportunities, please contact us at:
Please include your business name, estimated order volume, product needs, and any relevant details so our team can better assist you.
Important Note
Contacting us does not guarantee order changes or cancellations once an order has entered production. If you need to update an order, shipping address, or artwork file, please contact us as soon as possible after placing your order.
Thank you for choosing BUFFALO TRANSFERS.
We look forward to helping you create high-quality custom transfers for your business.